Licensing Video Solutions For Your Business Take a closer look at the different capabilities of OpenEye Web Services (OWS) to find the right solution for your business. With powerful video verification capabilities, advanced analytics, and intuitive management tools, the OWS cloud-managed video platform scales to meet the demands of your organization. Plus Get Started Includes Advanced Cloud Management Active Health Monitoring Intelligent Search Powered By OWS AI Analytics Cloud Video Export and Sharing Advanced Alerts and Reports Third-party Person, Vehicle, Line Crossing Analytics Access and Intrusion Integrations Third-party Identity Management POS Connect Advanced Analytics Cloud Event Recording Virtual Arm/Disarm Cloud-based Maps Standard Get Started Includes Cloud Management Active Health Monitoring Intelligent Search Cloud Video Export and Sharing Alerts and Reports Third-party Person, Vehicle, Line Crossing Analytics Access and Intrusion Integrations Cloud Management Cloud Management Live, Search and Share Business Intelligence Analytics Ecosystem Integrations POS Connect Operational Analytics Plus Standard Plus Standard Cloud Management Plus Standard Installation and Setup OpenEye Web Services delivers a flexible and scalable surveillance solution, offering an easy path to the cloud. Max Channels per Server* Choose the right license to fit your business needs with the number of video channels supported per server. *Dependent on hardware capabilities. For more information visit OWS System Requirements. 128 128 Cloud Camera Support Streamline your security system with cloud cameras that deliver an all-in-one video solution with onboard recording and advanced analytics processing, providing all the benefits of OpenEye Web Services (OWS) in a flexible, serverless architecture. Learn more. VM Support View the virtual machine requirements within the OWS System Requirements. VMware, Windows / Hyper-V VMware, Windows / Hyper-V Server OS View the complete OWS System Requirements. Windows, Linux Windows, Linux Install on Third-party Hardware Install OWS on capable third-party servers or appliances. View the complete OWS System Requirements. Licenses Required per Recording Channel (Multisensor Devices) The ratio of licenses required to support the number of recording channels when deploying third-party multisensor devices. 1:4 1:1 Licenses required per Recording Channel (OpenEye Multisensor Devices) The ratio of licenses required to support the number of recording channels when deploying an OpenEye device. 1:4 1:4 Camera Link ** Camera Link allows OpenEye users to remotely access the firmware on OpenEye and third-party** cameras directly through the OWS platform. This gives users the ability to configure the camera and update settings without needing to open any ports or change any network security settings. **Supported camera models only. Macro Support OpenEye Web Services supports generating macros based on camera analytic events. Sensor / Relay Support Use sensors or relays to actively manage your business remotely. With the ability to respond to OWS alerts when monitoring video, OWS makes your surveillance system more actionable. Networking By using an outbound trusted connection, OWS enables remote connectivity without the increased risk of port forwarding or punching holes in your firewall. LAN Smart Forwarding With OWS LAN Smart Forwarding, the remote clients will communicate to the cloud to see if it should attempt to connect to the local IP of the recorder before trying other methods. Each recorder will also send up its local IP to the OWS cloud to be saved in the database to connect locally in the future. Proxy Support OWS supports the use of network proxy services to securely aggregate HTTP communication in corporate environments. OWS requires an HTTP 1.2 compliant proxy and can accommodate null or basic authentication. Bandwidth Management Optimize your bandwidth usage based on internet speed and camera counts while not sacrificing video quality. Recording OpenEye Web Services delivers a flexible and scalable surveillance solution with multiple recording and storage options. Recording / Retention Record video with AI-equipped OWS recorders or OpenEye cloud cameras regardless of connection to the internet or bandwidth, ensuring you have video when you need it most. Set Max Storage Retention per Recorder OWS allows you to set the maximum storage retention per recorder. Set Min Storage Retention per Camera OWS allows you to set minimum storage retention per camera for both continuous and motion streams to better manage and optimize your storage. IP Audio Recording ** OpenEye supports IP audio recording for OpenEye and other supported camera manufacturers. **Supported camera models only. Cloud Event Recording Priority event cloud recording from OWS further protects you from video loss by automatically saving video of prioritized events to the cloud. Learn more. Intrusion Alarm Events Record video tied to intrusion alarm events to the cloud automatically, saved for 7 days to appropriately action by team members, further protecting you from video loss. Additional Event Types and Storage Additional storage for priority events further protects you from video loss by triggering event cloud recording for all event types without expiration of the clip. User and Location Management Simplify the management of your surveillance users, devices, and locations with OpenEye Web Services. User Management OpenEye Web Services simplifies user management and permissions by moving them to the cloud. Changes are instantly pushed to all users and associated devices and user groups make managing large numbers of users and devices simple and pain-free. User Permissions and Groups Ensure your team has the appropriate access with defined user groups by team or role, each set to specific user permissions. User groups allow you to meet specific business needs and limit the work associated with adding new users. Remote Client and IP Approved-List Controls Strengthen your cybersecurity practices and create better ease-of-use when users connect from remote clients with approved IP addresses. Non-Email Users Create non-email-based user credentials when IT or operational policies prohibit the use of emails. Third-party Identity Management Integrate your third-party, cloud-based identity management with OWS ensuring that the same user access policies and rules are applied consistently across your organization. Ability to Create Local Users Following cybersecurity best practices, with OWS all users are based in the cloud to ensure your system is secure while making it easier to manage. Location and Device Management Online location management significantly reduces the burden of managing large distributed deployments both for IT and Operations. Location Groups Location groups simplify the user management process even further, allowing you to manage alerts, reports and user access for multiple locations, by making changes instantly to all associated accounts. Health Monitoring OpenEye Web Service's real-time health monitoring functions keep you abreast of critical issues and potential problems with your video system including pending hard drive failure, changes in recording retention, network outages, and camera failure or tampering. Automatic Software Updates Boost efficiency with OWS automated software updates, simplifying management and bolstering security through custom centralized control. Location Arming Use the armed state from third-party panels, connected sensors, or OWS virtual arming to reduce false alarms and save your organization time and money. Capabilities dependent on support for virtual arm/disarm, sensor arming and third-party intrusion integrations; see those sections for more details. Third-party Alarm Panel Use the armed state of your third-party alarm panel to define alerting logic in OWS. See Ecosystem section for more details. Sensor Arming Leverage connected sensors to communicate armed state of a location to OWS to bolster security and improve operational intelligence. Virtual Arm/Disarm Reduce false alarms and save your organization time and money by virtually arming or disarming a location through OWS from wherever you are. Plus Standard Live, Search and Share Plus Standard Clients Connecting your solution via the cloud means that you can connect to your cameras and recorders from anywhere using the client application best suited to the situation. Mobile App Receive real-time push notifications of alerts with links to event video, pull up a live feed from your cameras, search and export video using smart searches from your mobile device. Available for both iOS and Android. Cloud Web Client View live video, search and share video using smart searches all from a web browser no software to install or update. Legacy Web Client View live video, update recorder settings and search and export video using smart searches from a web browser no software to install or update. Desktop Client Designed for multi-site active monitoring, Command Station Desktop Client lets you view and search video from multiple recorders simultaneously using as many as 4 monitors. Features such as maps, search in live and an alert notification manager help security staff quickly respond to events as they happen. Live View video across your locations from wherever you are through our intuitive and feature-rich cloud interface. PTZ and Joystick Control Manipulate video from your PTZ camera with your cursor or the virtual joystick in OWS. Save your most commonly used views with PTZ Presets. Audio OpenEye supports audio in select clients and enables the association of video with third-party audio devices**, allowing users to listen and communicate with individuals seen on camera remotely. Maps Gain more situational awareness of your locations with user-friendly, interactive maps available in the OWS desktop and cloud web client. Learn more. Relay Video Stream Connection Timeout The number of minutes upon which the relay stream will timeout when viewing live video. 30 minutes 20 minutes Layouts in OWS Create, and save customized layouts within OpenEye Web Services, enhancing your efficiency and access to the video that matters the most. Shared Layouts Share layouts with multiple users, allowing teams to collaborate and create efficiencies across your organization. Search Quickly find the video related to specific events with intelligent search options to help you locate incidents and respond faster. Event Search Search for specific events tied to supported analytic types in the cloud web client or desktop client to quickly find the video that matters the most. Motion Search With OWS Motion Search, you can easily find when motion is detected in a defined area using our free-form tool in the cloud web client, legacy web client, and desktop client. Thumbnail Search Quickly find the event and video you need with Thumbnail Search in the cloud web client, legacy web client, and desktop client. Attribute Filters Quickly locate persons and vehicles of interest using attribute filters powered by OWS AI Analytics in the cloud web client. This feature helps save time when searching for specific events and improves responsiveness to critical incidents. Similarity Search Search for similar persons or vehicles using OWS AI Analytics in the cloud web client by selecting an object in the scene to quickly locate related video across cameras and locations. Video Export and Storage OpenEye Web Services streamlines the export and storage of video clips by moving the entire process to the cloud. Export Video to the Cloud Initiate video clip exports to your OWS cloud account directly from supported clients. Clip Storage per Cloud Camera Available cloud clip storage per OpenEye Cloud Camera; upgrade options available. 1 GB 0.5 GB Clip Storage per Recorder Available cloud clip storage per OpenEye Recorder; upgrade options available. 6 GB 4 GB Cloud Event Recording Priority event cloud recording from OWS further protects you from video loss by automatically saving video of prioritized events to the cloud. Learn more. Intrusion Alarm Events Record video tied to intrusion alarm events to the cloud automatically, saved for 7 days to appropriately action by team members, further protecting you from video loss. Additional Event Types and Storage Additional storage for priority events further protects you from video loss by triggering event cloud recording for all event types without expiration of the clip. Export Video Clips Locally With OWS you can define what video is saved to your local system to meet your business and storage needs. Video Clip Sharing and Management Securely share important clips with internal and external teams with the ability to add notes and group clips tied to specific incidents. Share Clips with Others via Email Share clips via email to specific recipients from OWS or directly from the remote client. Track Views and Downloads Monitor how many views or downloads each clip has and track individual usage by person shared with. See if a specific user has not viewed a clip or has downloaded it a large number of times. Manage Folders and Groups of Video Clips Manage and share multiple video clips at once. View, delete, and share multiple clips from anywhere and more easily collaborate with others. Plus Standard Business Intelligence Plus Standard Alerts OpenEye Web Services Alerts allow you to create alerts based on a broad range of events generated by your system or collected from third-party devices such as alarm panels or external sensors. Alerts are fully customizable with unique filters including duration or frequency and can be scheduled based on hours of operation or days of the week. All license types have access to health and motion alerts. Additional alerts are dependent on analytics or integrations; see the Analytics and OWS Ecosystem Integrations sections for more information. Health Alerts Monitor a wide range of health events from your recorder and set alerts for notifications in OWS, email or mobile if an issue occurs to help prevent downtime. Motion Alerts Motion events allow for you to easily find activity when reviewing video. Motion alerts can be set for specific areas and times, making it easier to get notified when it matters most. Event Alerts Customize alerts based on a broad range of events that matter most to your business, whether from video analytics and connected devices or collected from third-party systems such as alarm panels, environmental sensors or point-of-sale. While event alerts are supported, some events are dependent on analytics or integrations support; see the Analytics and Ecosystem Integrations sections for more information. Alert History With OWS, you can access your Alert History for six months up to one year based on your license type. 1 Year 1 Year Active Alerts Make your alerts more actionable with the Active Alerts in OWS, helping you differentiate important events. Easily manage alerts in the Active Alert dashboard in the web and desktop clients. Active Deterrence Strengthen security by discouraging unwanted behavior before it escalates with Active Deterrence in OWS. OpenEye cameras capable of audio playback or visual illumination can automatically activate in response to configured alerts, drawing attention to suspicious activity and helping reduce incidents. Notification Types With OWS, you can set alert rules for both who should receive them on your team and how they should be received: whether through mobile push notifications, email or within the client. Push Receive mobile push notifications of OWS alerts with event details and through the OpenEye iOS or Android mobile app. Email Receive email notifications with event details and thumbnail previews based on OWS alerts. Client Receive real-time alert notifications within the Command Station Desktop Client with a link to open the live view or playback video for visual verification, ideal for active monitoring. Reports OWS Reports provide information about the health and status of your video surveillance system as well as valuable business intelligence that can be used by different teams across the organization to improve day-to-day operations. System Summary Get details on all of your systems in a single report that includes a recorder list, recorder details and an overview of the location, usage and connected devices all in one place. Inventory Quickly see details for your recorders and camera settings to identify potential anomalies, out-of-date software or improperly configured systems and cameras, saving time and money on security and policy compliance audits. Thumbnail (Image Verification) View thumbnail images from one or more cameras or recorders on specific days and times, on a predefined interval or cadence you set to allow for you to quickly view important areas. Email reminders to view reports can be sent to specific individuals in your organization. Trend (Alerts Visualization) The Trend Report shows alerts, generated by one or more Alert Rules, in graphical form to help users more effectively identify patterns or anomalies. Plus Standard Analytics Plus Standard OWS AI Analytics OpenEye Web Services AI Analytics (OWS AI) are analytic solutions developed by OpenEye and deployable on OWS AI capable devices. Smart Motion OWS smart motion detects motion events tied to persons and vehicles while eliminating false positives created by reflections, shadows, moving foliage and other items in the environment. Person / Vehicle Get notified and quickly view video of events tied to persons and vehicles through OWS server-side analytics. Line Crossing / Intrusion / Loitering Configure your system to be alerted of line crossing or intrusion events with OWS server-side analytics. Attribute Filters Quickly locate persons and vehicles of interest using attribute filters powered by OWS AI Analytics in the cloud web client. This feature helps save time when searching for specific events and improves responsiveness to critical incidents. Similarity Search Search for similar persons or vehicles using OWS AI Analytics in the cloud web client by selecting an object in the scene to quickly locate related video across cameras and locations. Third-party Analytics OpenEye Web Services works with third-party cameras to ensure you'll find a solution to fit your various needstoday and tomorrow. Third-party Edge Video Analytics** **Supported camera models only. View our ecosystem partners and the supported events here. Area Entered, Area Exited Area Motion, Change in Area Camera Out of Focus, Camera Tampering Line Crossed Loitering Person / Vehicle Queue Face Detection Mask Detection Elevated Skin Temperature Fog / Smoke License Plate Third-party Edge Audio Analytics** **Supported camera models only. View our ecosystem partners and the supported events here. Gunshot Glass Break Scream Explosion Plus Standard Ecosystem Integrations Plus Standard Access Control and Intrusion Search and alert on access and intrusion events with integration to OpenEye Web Services. Smart Sensors Rest easy by integrating your environmental sensor solution with the OpenEye Web Services platform. Identity Management OWS identity management integrations ensure that the same user access policies and rules are applied consistently across your organization. Monitoring and Central Stations Integrate your monitoring solution with OpenEye video to leverage powerful events, alerts or video from OWS. Third-party OWS Data Feed Access Send OWS alerts to third-party systems to make your video more actionable. Plus Standard POS Connect Plus Standard Subscription License OWS POS Connect reduces shrink, improves customer service, and streamlines operations by combining your point-of-sale (POS) data with the power of video. An additional fee may be required for POS Connect based on your OWS license type and POS provider. Per Terminal (Register) Transaction History View transaction history for six months or up to one year depending on your OWS licensing type. 1 Year 6 Months Transaction Search Customizable transaction data searches allow you to quickly locate fraud and operational issues impacting profitability. Search for events based on specific transaction criteria including product, tender type, discounts, teller, quantity or dollar value. Save frequently used searches to further streamline the loss prevention investigation process. Receipt Export Export and share security video and transaction data with others inside or outside of the organization to streamline investigations. Client Receipt View View point-of-sale transaction data and video together in one seamless interface to visually verify and add context to events. POS Alerts Set alert rules to receive automatic notifications based on specific transaction criteria such as refunds, voids or discounts. Plus Standard Operational Analytics Plus Standard Recorder Processing Subscription License Operational Analytics in OWS uses powerful video analytic tools to detect, analyze, and uncover insights into the complex behaviors of customers, staff, vehicles or objects in a users business. An additional fee is required for Operational Analytics recorder processing. Per Channel / Per Analytic Per Channel / Per Analytic Cloud Processing Subscription License Operational Analytics in OWS uses powerful video analytic tools to detect, analyze, and uncover insights into the complex behaviors of customers, staff, vehicles or objects in a users business. An additional fee is required for Operational Analytics cloud processing. Per Channel / Per Analytic (300 hours per month) Per Channel / Per Analytic (300 hours per month) Included Not available Limited functionality Available as an add-on or upgrade * Dependent on hardware capabilities. For more information, visit openeye.net/system-requirements. ** Supported models only. Get Started Now Book A Demo To See The Next Wave Of Video Surveillance Learn how you can benefit from OpenEye Web Services in a brief demo from our trained security experts. Join others already enjoying OpenEye’s products. Book a Demo
